Read this essay on Business Etiquette of South Korea
In this article, the author claims that success of many businesses is highly dependent on effective etiquette. In this regard, Okoro argues that the best thing business can do is to offer an interpersonal relationship with the managers of the business. More so, there is need to train them on global communication competence in additional to equipping them with negotiation skills that will maintain competitiveness across the globe. One understands that most businesses are failing due to lack of business etiquette. The author of the article further advises on how corporations can achieve adequate returns through cultural awareness, reciprocity, and sensitivity. The management should recognize the importance of preparing their employees through training on the way they should communicate and present themselves as a way of building a good relationship among themselves and with customers. However, the article fails to provide an in-depth analysis of other elements of etiquette other than communication.
Business Etiquette Essay - 3368 Words | Bartleby
The author argues that today politeness theory is focusing increasingly on how a speaker conceptualizes polite behavior. As such the article relates concepts of politeness to language ideology. The article discusses how Japanese use the concept of politeness when conducting business. Precisely, the concept concerns new employees who are joining Japanese companies. The article analyzes how Japanese employees are trained to show deference through the usage of appropriate and honorific language. The writer says that etiquette training helps employees to speak in a manner that is kind, considerate and to move in a way that instructors would define as beautiful. This article is important in that it comprehensively analyzes how etiquette training helps in displaying deference, demeanor, and kindness which will help in forming a positive image of business. The article, however, has some limitations in that it mainly focuses on Japanese companies and this does not give a wide view on etiquette training outside Japan.
Dickel Dunn, C. (2013). Speaking politely, kindly, and beautifully: Ideologies of politeness in Japanese business etiquette training. Journal of Cross-Cultural and Interlanguage Communication, 32(2), 225-245.